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0333 800 0035  

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For a Chance to win £150 worth of treatments..Please help us improve our services to the highest standards by completing our short survey, Thank you
Customer satisfaction











Skin Knowledge/ SK PRIVE /SK experts

  • Cancellation

At SK, your beauty treatments & appointments is reserved specifically for you. We therefore ask that you notify us within policy in advance if you wish therefor to cancel or reschedule your appointments.

Late cancellations and ‘no show’ appointments cost us precious time and money, therefore if we receive less than 48 hours notice of cancellation 25% of the treatment cost will be charged. ‘No shows’ will be charged the full cost of the treatment.

Any future appointments will be cancelled until debt is paid.

  • Deposits

  • We require a small deposit of £50 to book your appointment or for some treatments a %50 depsoite. The will be used towards the cost of your treatment.

  • It is not refundable if you do not attend your appointment, come late for your appointment or fail to give us 48 hours notice to cancel or reschedule your appointment.

  • Refunds

Any visible allergic reaction due to our services of treatments within the 48 hour window will be able to issue a full refund or exchange of treatment of the same amount or more.

SK experts: All product purchases sold with out top plastic seal and shows no signs of tampering will be given an exchange only.Products with plastic seal with no signs of tampering will be given a full refund. Due to the nature of our health & safety policy, we will not be to issue you with a refund if the seal has been tamper with.

We wish to resolve all possible matters with immediate effect to our best customer satisfaction, during opening hours listed on the bottom home page.

  • Promo codes:

Any error issues with external voucher, coupon promo codes please contact the direct provider of which the promo code is bought from.

  • SK PRIVE : Are there any corporate or group discounts?

Please contact on 07537999604 or which we can discuss options for you.

  • Money: how are payments procedures.?

We use a safe and secure way through third party payment processing services.

SK PRIVE due to location travel, 50% deposit is required to be made before by phone or online banking services.

  • Complaints

If you wish to make a written complaint, please e-mail ,

Thank you for your understanding's.


 At Skin knowledge. ltd we wish to resolve all problems with a systematic solution to all matters and cases which allows the company to provide  the best care to its customers & staff.

This policy also allows a positive balanced working environment between its customers and staff.

This policy also allows reassurance for the safety  of customers and staff. 

Skin knowledge has the right to refuse service or appointments if there is an offence  of “threatening, abusive or insulting words of behaviour this ruling comes under public order section act 5 1986,we there for have the right to ask security Harrdos HQ or any other authoritie to escort any such behaviour.